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Resources to support cities and states and regions are available on the guidance for cities and guidance for states and regions pages of the CDP website. This includes:

For Cities

2022 guide to the reporting platform – this provides you with a comprehensive guide on how to use our reporting platform and explains all of its features.

2022 Cities reporting guidance and scoring methodology – this provides detailed step-by-step guidance for completing the online questionnaire that you can use when filling out individual sections and questions in the questionnaire.

Webinars – Webinars are held throughout the reporting cycle. You may sign up through the registration links that will be circulated via email and are found on our Cities events page. These will cover procedures such as signing up, activating the questionnaire, best practices, and specific guidance on certain sections.

For further support, please contact us via My Support or get in touch with your regional contact. You can also reach out to your ICLEI regional contact and the carbonn Center - carbonn@iclei.org can direct your query to the appropriate person.

For States and Regions

2022 platform guide for states and regions – this provides you with a comprehensive guide on how to use our reporting platform and explains all of its features.

2022 States and Regions reporting guidance – this provides detailed step-by-step guidance for completing the online questionnaire that you can use when filling out individual sections and questions in the questionnaire.
 
2022 states and regions FAQs - a list of frequently asked questions for responders of the States and Regions questionnaire 

Webinars – Webinars are held throughout the reporting cycle. You may sign up through the registration links that will be circulated via email and are found on our States and Regions events page. These will cover procedures such as signing up, activating the questionnaire, best practices, and specific guidance on certain sections.
 
You may also find the following articles helpful:
 
If you have not found an answer you were looking for, please contact our support team through My Support. You will need to be signed in to access this.
If you are a new user, you can register here. Once you are signed in, please return to the Help Center via the link at the top of the page.